Elegant Themes Affiliates/PayPal Cock-up
Posted: February 4th, 2013 | Posted in: GeneralNot sure what to think about this, other than it is bloody annoying seeing as neither PayPal nor Elegant Themes seem to have a clue, nor are they letting us know where the affiliate payments are exactly…
Mitch Skolnik, Feb 04 02:32 pm (PST):
Unfortunately it is in their hands and there is no time frame at this time.Best,
Mitch Skolnik
www.ElegantThemes.comGordon Mackay, Feb 04 02:28 pm (PST):
Are they or you likely to be able to tell me when this will be resolved?Thanks.
Mitch Skolnik, Feb 04 01:11 pm (PST):
The funds are currently in a limbo state. You will be receiving an email from PayPal detailing the situation.Thanks for your patience.
Best,
Mitch Skolnik
www.ElegantThemes.comGordon Mackay, Feb 04 01:05 pm (PST):
Hi there, thanks for the update. My commission has not yet appeared in my PayPal account.Nick Roach, Feb 01 01:16 pm (PST):
Sorry about that. PayPal is currently experiencing delays, and the payment is stuck in limbo as they fix a bug. I have talked with them, and they expect the problem to be fixed sometime today. I am sorry for the confusion!—
Best Regards,
Nick Roach
www.ElegantThemes.comGordon Mackay, Feb 01 11:42 am (PST):
Hi Nick,I received this e-mail, but there are no new funds in my PayPal account.
On 1 Feb 2013, at 19:00, Elegant Themes <support@elegantthemes.com> wrote:
> Dear Gordon,
>
> We have sent your commission payment for this month. Be sure to login and check your financial history as well as other important stats. We hope to continue building a strong partnership with you!
>
>
> Best Regards,
> Nick Roach
> www.ElegantThemes.com
What I do know is that this has been a good affiliate program in the past, but I really hate being kept in the dark!